“Impulsion IA 2027”: 71% of firms that don't use AI see no use for it
The French government's press kit for its AI plan (September 2026) cites Insee: 18% of firms with 10+ employees use AI, and most of the rest don't see what it would do for them. For a branch, the useful question is one specific task, not “AI”.
The Labour Ministry announces 12 measures and over €80 million to train and support employees and small businesses. Its diagnosis, citing Insee: 18% of firms with 10+ employees used at least one AI technology in 2025 (10% in 2024), and 71% of those that don't say they see no use for it; 54% cite a lack of expertise. Among employees, 35% use it at least weekly, 9% daily.
The plan also launches support for small businesses, centred on skills and HR. For a branch network, the starting point stays concrete: a repetitive task that comes back every week, such as chasing a missing document, reminding someone of an appointment or sorting counter requests. An assistant can prepare them; a person at the branch reviews and decides.
For AppH
- Starting from one specific repetitive task answers the “I see no use for it” objection better than a general pitch about AI.
- An assistant hosted in France, with a human who approves, speaks to the data-privacy wariness the press kit mentions.
Against / the honest limit
- AppH is not part of this plan and is not a training body: it replaces neither staff upskilling nor the public schemes.
- The adoption figures cover firms with 10+ employees across all sectors; they say nothing about domiciliation providers in particular.
AI doesn't get adopted because people talk about it, but because a tedious task goes away. The team keeps the rest.
Reviewed by a human at AppH